I chose the program Talkto. The program allows you to text any local business and you will get a text response. You can ask to make reservations, an appointment, check hours, anything. The program will tell you how long it will take to get a response from the specific business you chose, so you can plan accordingly.
I chose this program, because I am often on the go and it helps when you don't have to sit around waiting on hold for a simple question to be answered. It allows you to go on about your day and still get the information that you needed.
You can use this in a classroom to see if they allow field trips or to get certain information from them to relay to your students.
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